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Kathy West

1 S Independence Blvd
Dover, DE 19904

Corner of Independence Blvd & Rt. 8 across from Ace Hardware

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About Me

WELCOME! OUR OFFICE IS OPEN TO WALK IN CUSTOMERS!

Hi, welcome to The Kathy West State Farm Agency, your local neighborhood agency proudly serving you since 1993!

I was born and raised in Delaware so helping my neighbors where I live is really an honor. I received my Masters Degree from the University of Delaware and began my 19 year teaching career as a teacher for the Caesar Rodney School District. I have a passion for education which I bring with me everyday as a State Farm Agent.

When I am not in the office you can find me at the barn with my horse, Auden. Other than my two human children, Jeff & Lindsay, he brings me more joy then I ever thought possible. We enjoy participating in competitive events on the weekends along the Eastern Shore. I also enjoy spending quiet time at home with all of my cats and reading as much as possible.

Whether you prefer to chat by phone, text, e mail or stop in for a coffee and conversation, my experienced team and I are here to help you with all of your insurance needs. We cant wait to meet with you!

 
Products

Insurance Products Offered

Auto, Home, Property, Business, Life, Health, Pet

Other Products Offered

Banking

 
Office Hours
Mon-Tue
9am - 5pm
Wed
9am - 6pm
Thu-Fri
9am - 5pm
Sat-Sun
Closed
Call us 24 hours a day!
 
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1 S Independence Blvd
Dover, DE 19904
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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

My team includes Pam Payne, Lindsay Dougherty, Terri Lighthall, Rachel Bowman and Beverly Paul

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Pam Payne

Insurance Account Representative

I'm a WV native who moved to Delaware on a whim in 1999.  I have worked at Kathy's agency since November of that year.  I like my job because everyday is different and I'm constantly meeting new people.  I enjoy educating our customers about the basic concepts of insurance and watch families as they grow. I have worked here long enough to see babies turn into toddlers; toddlers turn into teens.  Then they get their license, graduate from high school, get jobs and/or go to college.  As their family changes, their insurance needs also change and I'm with them every step of the way.

In my spare time you will find me hanging out with my husband (Jason) and kids (Garrett & Maddie) at home, the basketball court or the lacrosse field.  I enjoy trying out new recipes, reading pretty much anything and playing with our dog, Baliee.

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Lindsay Dougherty

Insurance Account Representative

I have lived in Delaware my entire life, graduating from Caesar Rodney High School and Wesley College. I started with Kathy's agency in June 2006 and I have enjoyed meeting new people and educating them on the importance of being properly protected. There is also no better feeling then being able to help save someone money on their insurance! I work with customers in all product lines of auto, fire, life, health and banking.

 I have 3 furry children; Tito the dog and two cats named Penny and Piper. When I am not at work I love camping with my husband, Charles and of course, Tito!

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Terri Lighthall

Insurance Account Representative

I grew up in Maryland and moved to Delaware in 2001.  I started with Kathy's agency in 2020, however I have worked with State Farm agents for over 20 years.  During that time  have seen and been a part of the State Farm commitment to helping people be prepared for the unexpected and to recover from loss.  I enjoy giving excellent customer service and taking the time to review and explain coverage's in all lines of insurance including auto, home, life and business.  I value the customer and meeting their specific insurance needs.

In my spare time I enjoy exercising, reading and spending time with my family, especially my 2 beautiful granddaughters.

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